GoSpot allows owners to choose among three standardized cancellation policies (Flexible, Moderate, and Strict). These are enforced to protect both guest and owner alike. Each listing and reservation on our site will clearly state the cancellation policy. Guests while viewing their travel plans are able to review any penalties and also cancel by clicking ‘Cancel’ on the respective reservation. An owner will be able to see the number of reservations a guest has cancelled over the past 12 months when the guest submits Booking request.
For a full refund, cancellation must be made at least 14 days prior to the first reservation date.
If the guest cancels less than 14 days but more than 7 days prior, they will receive a 50% refund.
If the guest cancels their reservation less than 7 days prior, they will receive no refund.